Villeroy & Boch Retro Accessories 16-Inch Candelabra

I ordered this item over a year ago and it shipped great with out any problems. I tried ordering a matching item a year later and it arrived broken, they tried sending me a replacement and it was broken as well. It was shipped a box within a box, but there were no packing materials between the boxes. I was disappointed as I wanted it for a holiday party. It is a wonderful product, when you can recieve it uncracked/unbroken.

We bought 2 of these for our formal dining room. They arrived in 1 piece from 2 different locations. The first one I checked was good quality, until I looked at its base. At the bottom it has a crack (defect) which can bee seen trough the base (it is crystal after all). It doesn't look good plus it will most likely scratch my table if I put it on the wood. The second one had a different problem. That one has stripes / cloudiness throughout the "crystal". So out of 2 items purchased 2 are of poor quality and defective. Not a good purchase!

If the quality issues could be addressed this would be a really nice product.

I bought two and could not be happier. They large, but not oversized, hanging the crystals was a snap, the stickers on the base came off with a touch of goo gone and a steel scrubber, leaving behind two gorgeously extravagant candelabras that look like a million bucks. The four extra included dangling crystals came in handy because a couple had tiny scratches or flaws but I just replaced them. These things are beautiful!