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4 of 4 people found the following review helpful: By Divers Wife (California) - See all my reviews Amazon Verified Purchase(What's this?) This review is from: Biedermann & Sons Iron Cottage-Style Candle Lantern, Large (Kitchen) Before I start, I should say that Amazon.com was AMAZING in their efforts to help me resolve this problem. I ordered this item and when it arrived, the glass was shattered so badly that there was no way of salvaging it. I called Amazon and they immediately had another sent to me. Unfortunately, when the replacement arrived, it was just as bad as the first one. The only thing holding the glass together was the bubble wrap they had taped around it. Thank goodness for that, otherwise I would have been vacuuming up shards of glass from my kitchen floor for days. Luckily, Amazon issued a credit to my account and told me to come tell you all about my experience. If you're thinking of purchasing this item, try to find it locally or just get something different. Trust me when I say it's NOT worth the headache of trying to clean up glass shards, especially for the almost $40 price tag! Love the product (or what it could be if it wasn't broken), am...Read more 1 of 1 people found the following review helpful: By Amazon Verified Purchase(What's this?) This review is from: Biedermann & Sons Iron Cottage-Style Candle Lantern, Large (Kitchen) Read the previous review; figured in the 18 months since it was written they would have figured out how to pack these things. No such luck. Bought two. First one, no packing inside the glass, glass was smashed upon delivery. Second one, no glass included at all! Now I get to pack them up, lug them to UPS, and go find another gift for my sister. The time saver I thought ordering these would be turned out to be a complete waste of time due to sheer carelessness. |